Privacy Policy
Sovereign Creator Lab operates sovereigncreatorlab.com. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect information you provide directly, including name, email address, and company name when you submit our contact form, and communications you send us via email or calls.
2. How We Use Your Information
- Respond to enquiries and provide our services
- Send service-related communications
- Improve our website and services
- Comply with legal obligations
- Add you to our email list if you have consented
3. Email Communications
By submitting your contact information, you consent to receiving business communications from us via Brevo. You may unsubscribe at any time via the link in any email or by contacting contact@sovereigncreatorlab.com.
4. Third-Party Services
- Brevo — email marketing
- Airtable — CRM
- Calendly — meeting scheduling
- Apollo.io — lead sourcing from public data
- Stripe — payment processing
- Retell AI — AI voice calls (recorded for quality and training)
5. AI Voice Calls
We use Retell AI to conduct automated voice calls. Calls may be recorded and transcribed. By accepting a call from us, you consent to recording for service improvement purposes.
6. Data Retention
We retain your data as long as necessary to provide services. To request deletion, contact contact@sovereigncreatorlab.com — we will respond within 30 days.
7. Your Rights (GDPR)
For EEA users, you have the right to access, correct, delete, or port your personal data. You may withdraw consent at any time. Contact us to exercise these rights.